Refund and Returns Policy
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange within 10 days from the date of delivery. Please ensure however that the product is unused and that the tags, boxes and other packaging is intact.
In cases where the following conditions are not met Evolved Genetics reserves the right to charge some restocking fee or refuse the return.
- The items must be returned for refund or exchange within 10 days from deliver date.
- Items and packaging must be received in new condition.
- Items and packaging must be Unused
- The original manufacture’s packaging must not be damaged.
- Packaging must include all original items
- Return package must include copy the original invoice or sale receipt
*Once the return is initiated, after when we receive the original product in proper condition with all original items only then your refund or exchange will be processed.